feat: add support tickets backend and dashboard

oudelaa_dashboard/lib/api/support.ts

@@ -0,0 +1,45 @@
+import { apiEndpoints } from "@/lib/api/endpoints";
+import { fetchWithAuth } from "@/lib/auth/client";
+import type {
+  SupportTicketDetailResponse,
+  SupportTicketStatus,
+  SupportTicketsResponse,
+  SupportTicketUpdateResponse,
+  SupportMessageResponse,
+} from "@/types/api";
+
+export async function listSupportTickets(
+  params: Record<string, string | number | boolean | null | undefined> = {},
+) {
+  return fetchWithAuth<SupportTicketsResponse>(apiEndpoints.support.adminTickets(params));
+}
+
+export async function getSupportTicket(ticketId: string) {
+  return fetchWithAuth<SupportTicketDetailResponse>(apiEndpoints.support.adminTicket(ticketId));
+}
+
+export async function replyToSupportTicket(ticketId: string, message: string, image?: File | null) {
+  const formData = new FormData();
+  formData.set("message", message);
+  if (image) {
+    formData.set("image", image);
+  }
+  return fetchWithAuth<SupportMessageResponse>(apiEndpoints.support.adminReply(ticketId), {
+    method: "POST",
+    body: formData,
+  });
+}
+
+export async function updateSupportTicketStatus(ticketId: string, status: SupportTicketStatus) {
+  return fetchWithAuth<SupportTicketUpdateResponse>(apiEndpoints.support.adminStatus(ticketId), {
+    method: "PATCH",
+    body: JSON.stringify({ status }),
+  });
+}
+
+export async function assignSupportTicket(ticketId: string, adminId: string) {
+  return fetchWithAuth<SupportTicketUpdateResponse>(apiEndpoints.support.adminAssign(ticketId), {
+    method: "PATCH",
+    body: JSON.stringify({ adminId: adminId || null }),
+  });
+}