# Postmortem Report ## Incident Summary **Incident:** Application outage due to repeated OOMKilled events. **Duration:** 45 minutes **Impact:** - The application was unavailable for users. - API requests failed during the outage. - User experience was significantly affected. --- ## Timeline | Time | Event | |------|-------| | 10:00 | Application deployed successfully. | | 10:08 | Memory usage started increasing rapidly. | | 10:12 | First OOMKilled event occurred. | | 10:13 | Kubernetes restarted the container. | | 10:15–10:40 | Continuous OOMKilled restart loop. | | 10:42 | Engineering team investigated the issue. | | 10:45 | Memory limit increased and application stabilized. | --- ## Root Cause The application exceeded its allocated memory limit. The container was repeatedly terminated by Kubernetes with an **OOMKilled** event because memory consumption continued growing beyond the configured limit. Possible contributing factors: - Memory leak inside the application. - Memory limits configured too low. - No Horizontal Pod Autoscaler. - Lack of memory usage alerts. --- ## Resolution The engineering team: - Increased container memory limits. - Restarted the deployment. - Verified application health. - Monitored memory consumption until stable. --- ## Recommendations ### Immediate Actions - Configure appropriate memory requests and limits. - Investigate memory leaks. - Enable memory monitoring. - Configure alerting. ### Long-Term Improvements - Implement Horizontal Pod Autoscaler (HPA). - Perform load testing before production. - Review memory usage after each deployment. - Add automatic scaling policies. - Conduct regular post-deployment monitoring. --- # Auto-Scaling Policy To prevent similar incidents, the platform should implement: - Minimum replicas: **2** - Maximum replicas: **10** - Scale out when: - Memory usage > 70% - CPU usage > 70% - Scale in when: - Memory usage < 40% - CPU usage < 40% - Cooldown period: **5 minutes** - Enable automatic replacement of unhealthy pods. This policy ensures enough capacity during traffic spikes while reducing resource waste during normal operation. --- # Early Detection Using Ghaymah Monitoring The issue can be detected early by monitoring: - Memory usage - CPU usage - Container restart count - OOMKilled events - Pod health status - Response time - Error rate Recommended alerts: - Memory usage above 80% - More than 3 container restarts within 10 minutes - Pod enters CrashLoopBackOff - Health endpoint becomes unavailable - Response time exceeds acceptable thresholds These monitoring practices allow engineers to respond before users experience service interruption. --- # Lessons Learned - Proper resource limits are essential. - Continuous monitoring is critical. - Autoscaling improves application availability. - Early alerting reduces downtime. - Capacity planning should be reviewed before production deployments.