# Emergency Plan — First 60 Minutes of Ransomware Incident > **Scenario:** All Block Storage files on Ghaymah cloud are encrypted with a ransom message. --- ## ⏱ Minute 0–5: Detect & Confirm **Trigger Indicators:** - Files renamed to `*.encrypted` or `*.locked` - Ransom note file: `READ_ME_TO_DECRYPT.txt` - Sudden spike in Block Storage write IOPS - Applications returning file-not-found errors **Immediate Actions:** 1. Alert the security team and management — declare a P1 incident. 2. Do NOT pay the ransom at this stage. 3. Do NOT reboot or shut down the instance (preserves memory evidence). 4. Take a forensic snapshot of the current Block Storage volume to preserve evidence. **Do not restore from this snapshot** — it may contain encrypted files. Restore from the last clean backup taken before the encryption event. ```bash # Forensic snapshot — evidence preservation only ghaymah-cli storage snapshot create --volume-id vol-xxxx --name ransomware-forensic-$(date +%Y%m%d) ``` --- ## ⏱ Minute 5–15: Isolate **Goal:** Stop the ransomware from spreading to other systems. | Action | Method | |---|---| | Isolate the infected instance | Remove from load balancer pool immediately | | Block all outbound traffic | Apply deny-all egress firewall rule to the instance | | Revoke instance API credentials | Rotate IAM keys/tokens used by the instance | | Disconnect Block Storage | Detach volume to prevent further encryption | | Alert other teams | Notify DB admins, network team, management | ```bash # Detach Block Storage volume ghaymah-cli storage volume detach --instance-id inst-xxxx --volume-id vol-xxxx # Apply deny-all network rule (Ghaymah firewall) ghaymah-cli network firewall add-rule \ --instance inst-xxxx \ --direction egress \ --action deny \ --priority 1 ``` --- ## ⏱ Minute 15–30: Assess the Damage **Goal:** Understand the scope of encryption and identify the attack vector. 1. **Check which files are encrypted:** ```bash # On a forensic copy only find /mnt/forensic-copy -name "*.encrypted" -o -name "*.locked" | wc -l ``` 2. **Identify ransomware family** (from ransom note + file extensions). 3. **Check intrusion timeline** — review access logs from the past 48 hours: ```bash grep -i "POST\|PUT" /var/log/nginx/access.log | tail -500 journalctl --since "48 hours ago" | grep -E "error|fail|unauthorized" ``` 4. **Identify the attack vector:** - Phishing email with malicious attachment? - Exposed RDP/SSH with weak credentials? - Vulnerable web application? - Compromised supply chain dependency? 5. **Check for legitimate decryption tools:** Search security databases (NoMoreRansom.org) — some ransomware strains have free decryptors. --- ## ⏱ Minute 30–45: Begin Recovery **Goal:** Restore services from the last clean backup. 1. Identify the last clean backup snapshot (before encryption): ```bash ghaymah-cli storage snapshot list --volume-id vol-xxxx # Look for the last snapshot BEFORE the ransomware event timestamp ``` 2. Create a new volume from the clean snapshot: ```bash ghaymah-cli storage volume create-from-snapshot \ --snapshot-id snap-clean-xxxx \ --name restored-volume-$(date +%Y%m%d) ``` 3. Attach the restored volume to a clean, rebuilt instance. 4. Verify data integrity before bringing services back online: ```bash # Check file counts match expected find /mnt/restored -type f | wc -l # Run application health checks curl -f http://localhost:8080/health ``` --- ## ⏱ Minute 45–60: Restore Service & Communicate 1. Re-add restored instance to the load balancer. 2. Monitor for any re-infection indicators (file modification spikes). 3. Send internal status update: scope, services affected, ETA for full recovery. 4. Prepare customer/stakeholder disclosure notification (if PII was exposed). 5. Preserve the forensic snapshot for later analysis and potential law enforcement reporting. --- ## Incident Commander Checklist - [ ] P1 alert sent to all stakeholders - [ ] Infected instance isolated (firewall + load balancer) - [ ] Block Storage detached - [ ] Forensic snapshot taken - [ ] Clean backup identified - [ ] Restoration in progress - [ ] Communication sent to affected parties - [ ] Legal/compliance team notified